Q1: What payment methods do you accept?
We accept a wide range: credit/debit cards, PayPal, Apple Pay, Google Pay, Klarna, etc., depending on your country.

Q2: Can I change or cancel my order after placing it?
You may request a change or cancellation, but only before the order is processed or dispatched. Contact us immediately — we’ll do our best to assist.

Q3: Do you accept bulk / wholesale orders?
Yes — for large orders or trade inquiries, please get in touch with our sales team via “Contact Us.”

Q4: Will I be charged customs / import duties?
For international deliveries, your order may incur import taxes or customs duties depending on your country. These are the buyer’s responsibility.

Q1: What kinds of products do you offer?
Life’s Better offers premium pet accessories including pet bowls, feeders, collars, leads, beds, toys, grooming items, car seat covers, and more.

Q2: Are personalized / custom items available?
Yes — certain products, such as personalized pet bowls, are handmade or personalized to order.

Q3: Do you guarantee product quality / safety?
We aim to provide high-quality, durable pet accessories. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess and remedy the issue.

Q4: What if the product I receive differs from the website description?
We inspect items before dispatch, but if there is a discrepancy, you may request a return or exchange under our return policy.

Q1: Do I need to create an account to shop?
You can shop as a guest or create an account to speed up checkout, view order history, and manage saved addresses. (Standard e-commerce practice — site hints at “Log in / Cart” options).

Q2: What personal data do you collect?
We collect information necessary for fulfilling your order (e.g. name, address, email) and may collect payment & transaction details. Our privacy policy governs how this data is used and protected.

Q1: Do you offer personalised or custom products?
Yes — Life’s Better offers personalised, handmade pet bowls. These are ceramic bowls which are made-to-order and customised to include names or designs of your choice.

Q2: How long does a custom or personalised item take to be made and shipped?
Because personalised bowls are handmade, they may take longer than stocked items. (Exact lead time is not specified on the site — you may need to contact us to find out current production times.)

Q3: What customization options are available? (e.g. size, design, materials)
Some options likely include: • Adding pet’s name or custom text/design • Choice of colours or glazing for ceramic bowls • Possibly hand-painting or specific style choices If you have a specific request (shape, size, special artwork), contact us and we’ll see what can be done.

Q4: Is there a minimum order quantity for personalised items?
Not clearly stated for custom items on the public website. Usually, personalised products do not require wholesale quantities, but for bulk/promo orders or wholesale customers, minimum quantities may apply. You should reach out via wholesale or contact emails to ask.

Q5: Do you offer wholesale/bulk pricing?
The site does not clearly show formal wholesale pricing or bulk quote options. If you are interested in large orders, reselling, or custom products in bulk, it’s best to contact us to discuss pricing and terms.

Q6: How do I request a wholesale or bulk/custom order?
Contact Life’s Better via their Contact page or by email (as listed on the site) with details: number of units, type of product, customisation needed, shipping address.